Worst ever for service. Do not buy anything from Brookstone they do not
Care about their customers.Bought a 3D massage chair in December wasn’t working right two weeks after receiving.
Got repaired I should have returned it because it wasn’t 30 days. Broke again was told I would get a refund and next day they say you can put a claim towards bankruptcy. Well thanks for nothing I never should have bought from you and now I will tell everyone to never buy from you your name is a bad taste in my mouth.
Anyone thinking of a massage chair get it from Costco. I hope whoever bought your name realizes how bad you have treated customers.
Reason of review: Bad quality.
Monetary Loss: $4000.
Preferred solution: Let the company propose a solution.